Privacy Policy

Last Updated: September 2026

At SV Enterprises, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, or request our appliance repair and maintenance services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use our website or contact us for a service, we may collect information such as:

• Your name

• Mobile or telephone number

• Email address

• Service address

• PIN code and locality

• Appliance type and service requirements

• Information you provide through enquiry or booking forms

• Any other information you voluntarily provide to us

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

The information collected may be used to:

• Respond to your enquiries and service requests

• Schedule and manage appliance service appointments

• Contact you regarding your requested service

• Provide repair, maintenance, cleaning, or inspection services

• Confirm service details and communicate pricing or requirements

• Improve our website and customer experience

• Maintain business and service records

• Prevent fraudulent, abusive, or unauthorized use of our website

• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the service or enquiry unless permitted by law or you have provided appropriate consent.

3. Sharing of Information

SV Enterprises does not sell or rent your personal information to third parties.

We may share relevant information when reasonably necessary with:

• Technicians or service personnel handling your service request

• Website, hosting, communication, or technical service providers

• Payment or other service providers, where applicable

• Government authorities or legal bodies when required by applicable law

Only information reasonably necessary for the relevant purpose should be shared.

4. Service Enquiries and Communication

When you submit your details through our website, you authorize SV Enterprises to contact you regarding your enquiry or requested service.

Communication may take place through phone calls, SMS, WhatsApp, email, or other communication methods you have provided.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and provide a better browsing experience.

For more information, please refer to our Cookie Policy.

6. Third-Party Websites

Our website may contain links to third-party websites or services. SV Enterprises is not responsible for the privacy practices, security, or content of those external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

9. Your Choices

You may contact us if you want to:

• Ask what personal information we may hold about you

• Request correction of inaccurate information

• Ask questions about how your information is used

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

Some information may need to be retained where required by law or for legitimate business purposes.

10. Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly request personal information from children for purposes unrelated to providing a service.

11. Changes to This Privacy Policy

SV Enterprises may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact SV Enterprises through the contact details provided on our website.

SV Enterprises
Hyderabad, Telangana, India

Email: info@msenterprises.com
Phone: 8008023008