Terms & Conditions
Last Updated: September 2026
Welcome to the website of SV Enterprises, Hyderabad. By accessing or using this website, you agree to the following Terms & Conditions.
Please read these terms carefully before requesting our services.
1. About Our Services
SV Enterprises provides kitchen appliance repair, maintenance, cleaning, inspection, and related doorstep services in selected areas of Hyderabad, Telangana.
Our services primarily include:
Kitchen chimney repair and cleaning
Built-in hob repair and maintenance
Cooktop repair and maintenance
Appliance inspection and troubleshooting
Replacement of applicable spare parts
Service availability depends on the customer’s location, appliance type, technician availability, and service requirements.
2. Service Requests
Submitting a service enquiry or booking request through our website does not automatically guarantee an appointment.
Our team may contact you to confirm:
Customer details
Service location
Appliance type and model
Nature of the problem
Availability of technicians
Applicable service charges
Required spare parts
A service appointment is considered confirmed only after confirmation from SV Enterprises.
3. Service Area
Our doorstep services are available only in selected locations and PIN codes within Hyderabad and surrounding service areas.
Service availability may vary depending on technician availability and the nature of the requested service.
4. Inspection and Service Charges
Any service, inspection, visit, repair, cleaning, or installation charge will depend on the nature of the work and applicable pricing at the time of service.
Spare parts, special materials, additional labour, or other requirements may be charged separately where applicable.
Customers will be informed of applicable additional charges before proceeding with such work, wherever reasonably possible.
5. Spare Parts
Where replacement parts are required, SV Enterprises may provide suitable standard or model-specific spare parts depending on availability.
The availability, brand, price, and warranty of a replacement part may vary depending on the appliance model and supplier.
Any applicable spare-part charges are separate from standard service or visit charges unless specifically stated otherwise.
6. Customer Responsibilities
Customers are expected to:
Provide accurate contact and service information
Provide reasonable access to the appliance
Inform the technician about known appliance issues
Follow relevant safety instructions
Inform us about previous repairs or modifications where relevant
Ensure the appliance and service area can be safely accessed
For gas appliances, customers should follow appropriate gas-safety precautions and applicable manufacturer instructions.
7. Gas and Electrical Safety
Gas hobs and cooktops can involve safety risks.
If you smell gas, immediately turn off the gas supply if it is safe to do so, ventilate the area, avoid flames and electrical switches, and contact the appropriate emergency or gas service authority where necessary.
SV Enterprises should not be considered a substitute for emergency services or the appliance manufacturer’s safety instructions.
8. Service Warranty
Where a service warranty is specifically offered for a particular repair, the applicable warranty period and conditions will be communicated to the customer.
The website currently states a 30-day service warranty for appliance repair work, subject to the applicable service conditions.
The warranty may not cover:
New damage after the original service
Physical damage caused after service
Misuse or improper operation
Damage caused by external factors
Problems unrelated to the original repair
Parts or components not covered by the applicable warranty
Unauthorized repairs or modifications after our service
9. Cancellations and Rescheduling
Customers should inform SV Enterprises as early as possible if they need to cancel or reschedule an appointment.
Appointment availability may depend on technician schedules and service demand.
10. Website Information
We make reasonable efforts to keep information on our website accurate and useful. However, service descriptions, pricing, availability, service areas, images, and other information may change without prior notice.
Website content should not be interpreted as a guarantee that a particular repair, spare part, result, or service will always be available.
11. Third-Party Links
Our website may contain links to third-party websites or services.
SV Enterprises does not control and is not responsible for the content, availability, security, or policies of third-party websites.
12. Intellectual Property
Unless otherwise stated, the website content, branding, text, graphics, images, logos, and other materials belonging to SV Enterprises may not be copied, reproduced, modified, distributed, or commercially used without appropriate permission.
13. Limitation of Liability
SV Enterprises will make reasonable efforts to provide professional appliance service.
However, we are not responsible for losses or damage resulting from circumstances outside our reasonable control, including pre-existing appliance defects, manufacturer-related defects, customer misuse, unauthorized modifications, power fluctuations, gas supply issues, or events beyond our control.
Nothing in these terms is intended to exclude or restrict any liability that cannot legally be excluded under applicable law.
14. Changes to These Terms
SV Enterprises may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on this website.
Customers are encouraged to review this page periodically.
15. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes relating to the services or these terms shall be subject to the jurisdiction of the appropriate courts and authorities in Hyderabad, Telangana, to the extent permitted by applicable law.
16. Contact Us
For questions regarding these Terms & Conditions or our services, please contact:
SV Enterprises
Hyderabad, Telangana, India
Email: info@msenterprises.com
Phone: 8008023008
